Frequently Asked Questions

This website serves as the official clearnet informational portal and verified mirror directory for Torzon Market. Since Torzon is hosted primarily on the Tor network as a hidden service, users require reliable gateways to locate active, cryptographically signed onion paths. We monitor these links around the clock to ensure you can securely reach the marketplace without landing on dangerous phishing alternatives.

Onion links are unique cryptographic addresses used exclusively on the Tor (The Onion Router) network. Unlike typical clearnet domains (such as .com or .org), .onion domains are not listed in public DNS registries. Instead, they represent cryptographic keys that direct traffic through several relays globally, encrypting metadata at each hop so that neither the host nor the visitor's real physical IP address can be tracked.

To access Torzon Market, you must first obtain the official Tor Browser, which is freely available for Windows, macOS, Linux, and Android. Once installed, copy one of the active .onion links published on our homepage, paste it directly into your Tor Browser's address bar, and hit enter. Do not attempt to use standard web browsers like Chrome, Safari, or Firefox, as they lack the capability to decode onion routing protocol layers.

Account creation is fully anonymous and straightforward. Access our market portal via Tor, click on the registration option, and choose a unique username and password. You will be prompted to generate a secure, 6-digit transaction PIN, which is required for making payments and processing withdrawals. Finally, we strongly advise providing your public PGP key during signup to secure your profile and activate 2FA.

Authenticity is verified via PGP (Pretty Good Privacy) signatures. Every link block we issue on this site is signed using Torzon's official market PGP key. You should import our public key into your local software client (like GnuPG or Kleopatra) and run a signature verification check on the PGP message block. If the signature is valid, you are guaranteed that the link has not been altered by third parties.

Yes, Torzon is engineered with security-first protocols, including our direct walletless billing option that eliminates central server wallets. However, overall safety is determined by your personal operational security (OpSec). You must ensure you are checking verified mirrors, keeping your local computer free of tracking cookies, using strict PGP 2FA, and communicating only through our secure internal messaging system.

We offer a suite of technical safeguards: Mandatory PGP Two-Factor Authentication (2FA) for secure logins, automatic encryption of chat messages between buyers and merchants, transaction authorization PINs, and our custom-built "Stealth Mode" toggle. Stealth Mode immediately turns off the display of product images across the platform, allowing you to operate safely without the risk of visual surveillance in shared locations.

We support Bitcoin (BTC) and Monero (XMR). Bitcoin payments are processed and credited to accounts after 1 confirmation on the blockchain. Monero payments are credited after 10 confirmations. We strongly recommend using Monero (XMR) for all activities due to its superior on-chain privacy features, which mask both transaction amounts and participants' addresses natively.

When an order is created, the funds are held securely in our neutral system escrow for a standard period of 14 days. This gives the buyer time to receive and inspect the order. Buyers have the option to extend the escrow period (Basic tier can extend twice, Basic-Plus and Premium can extend three times) if delivery is delayed. If the transaction completes successfully, the escrow is finalized, releasing funds to the vendor.

The walletless (Direct Payment) system is our signature privacy-focused payment flow. Instead of requiring users to make deposit transfers to an internal, persistent market wallet—which presents a central target—users can choose to pay individual order invoices directly. The platform generates a single-use payment address for that invoice, which is automatically validated and routed straight to escrow.

To maintain a safe environment, Torzon employs a rigorous merchant verification protocol. Prospective vendors are reviewed for their historical performance, feedback scores, and trust metrics on other credible platforms. Established, high-reputation merchants may qualify for waived registration fees, whereas new vendors must pay a set vendor bond. All listings must pass review before publication.

If an issue occurs with an order, you can freeze the payment countdown by initiating a dispute within the order interface. This prevents automatic escrow release. Both you and the vendor can then communicate in the dispute logs. If an agreement is not reached, a market administrator will step in, review the communication history and delivery proof, and allocate the escrowed funds accordingly.

Yes. Under our platform terms of service, several classes of items are strictly banned. This includes child abuse material, chemical and biological agents, weapons, assassination services, highly lethal synthetic poisons, and any personal information leaks (doxing). Attempts to list or trade prohibited goods will result in an immediate and permanent account ban.

If an onion mirror fails to load, the hidden service may be experiencing traffic saturation or standard server maintenance. Do not worry; this website acts as a high-availability portal. Simply return to our links page and select another active mirror. We recommend clearing your Tor Browser's circuit history or restarting the application if you encounter localized routing delays.

Support is handled securely and directly inside the Torzon Market marketplace. You can submit support tickets through your user dashboard. For security and to maintain absolute metadata privacy, we do not operate email support, clear web chat tools, or channels on external messengers like Telegram or Wickr.